Mitisha Paleja
Consultant, Service Design & CX Insights
Industry Experience
Mitisha has a diverse background, having worked across various industries including Ed-tech, Insurtech, Talent Consulting, and Business Consulting.
Her experience spans from early-stage startups to established companies, where she played a key role in team building and driving growth from data and insights. In Australia, she interned at Cover Genius, a unicorn insurance platform provider, where she wore multiple hats, contributing to the people, financial accounting, and business finance departments. Her expertise lies in insights, data, strategy, operations, and fostering growth within dynamic organisational environments.
Passion For Collaboration & Innovation
Mitisha is deeply committed to teamwork and organisational culture. With a collaborative approach, she values active listening and constant learning, fostering informed and data led decision-making.
She is passionate about partnering with businesses focused on achieving successful outcomes while enhancing their reputation. Mitisha thrives on opportunities for transformation and growth, working with start-ups to established companies to drive innovation and disruption.
Innovative consultant with experience across CX, service design, and data-driven insights. With a background in international business and experience across startups and trusted brands, she helps turn insights into practical outcomes for health, insurance, banking, and retail brands.
CASE STUDIES
Find out how we've helped our clients transform experiences.