top of page
CX News and Insights
Search


International Health Care Organisation
Leading a digital transformation program, the CCSI team completed a health check of contact centre, back office and digital operations.

Sara Elmstrom
Aug 30, 20231 min read
Â
Â
Â


Government Agency
CCSI completed a health check and business process review, and reduced operational costs by 30%.

Sara Elmstrom
Aug 30, 20231 min read
Â
Â
Â


Leading Insurer
One of Australia’s leading state based insurance brands was impacted by four catastrophic weather events in 2021-22.

Sara Elmstrom
Aug 30, 20231 min read
Â
Â
Â
bottom of page